Are you planning to outsource the shipping logistics of your e-commerce brand so that you can concentrate on your core business? Then ZENGER Industrie-Service is your perfect fulfilment partner. Shipping vitamins and food supplements requires special care that goes beyond traditional pick-and-pack services.
Food supplements have expiry dates and their storage and shipping are subject to strict regulations. It is therefore important to choose a fulfilment service provider that is familiar with the specific requirements of the industry. ZENGER knows the ins and outs of food supplement logistics and offers customised fulfilment solutions for your company.
Quality & Safety
Food supplements are subject to strict regulations regarding storage and transport. ZENGER offers the complete package including temperature control during storage, best before date and batch tracking, as well as all the necessary certificates and authorisations.
Storage
Supplement fulfilment requires a perfect storage environment so that product quality is not impaired. Hygienic storage and transport conditions are realised at the highest level at ZENGER so that your products are protected from dirt, temperature and sunlight.
Dispatch
Food supplements are a sensitive product. That’s why we take care to optimise the packaging of your products and ensure fast shipping. All orders are processed on the same day and dispatched worldwide as quickly as possible.
Goods storage
We have a 36,729 m² warehouse equipped with a cutting-edge rack storage system – so you don’t have to worry about where to store your goods. You can change your storage space requirements at any time.
Order acceptance and processing
Your orders are in good hands with us. We can accept your orders, synchronise them to our system and start processing orders immediately on your behalf.
Picking and packing
When a customer places an order in your online store, the details are immediately synchronised to our system. We then pick and pack the products and get them ready for dispatch.
Fast worldwide shipping
We know that your customers expect the best – after all, so do ours. That’s why we process all orders placed in your shop on the same day they’re received, before sending them for dispatch to any global destination via the fastest channel.
Returns management and quality control
Returns can be tricky to handle in the world of e-commerce. But we can take care of the entire process for you – from checking the goods and returning them to the warehouse, to issuing a credit note to the customer.
Linked to goods management system
No matter which shop system you use, our interfaces transfer all of the relevant data to our ZENGER Info System at lightning speed, ensuring that you always have the information you need at your fingertips.
Automate your order fulfilment
Choosing the right fulfilment service provider is crucial, especially in the food supplement sector. Issues such as expiry dates, real-time stock monitoring and fast order fulfilment should be at the forefront of your considerations. ZENGER Industry Service offers you precisely these solutions and supports you in automating your supplement fulfilment processes.
Our technology can be seamlessly integrated with your online shop, be it Shopify, WooCommerce or Billbee. Orders are automatically transmitted to our system, speeding up the process and ensuring that your supplements are picked, packed and dispatched quickly. The result: satisfied customers who receive their orders on time and in the best quality.
Warehouse service
Your goods are in good hands in our warehouse with modern shelving systems. You can also flexibly adjust your inventory at any time if your order volume increases. We also know that supplement fulfilment requires a perfect storage environment so that your product quality is not compromised. Hygienic storage and transport conditions are realised at the highest level at ZENGER so that your products are protected from dirt, temperature and sunlight.
ZENGER is also TÜV-certified and fulfils the international standards of ISO 9001 (quality management) and ISO 14001 (environmental management). In addition, we are BIO-certified according to DE-ÖKO-007, which makes us the ideal partner for shipping high-quality nutritional supplements and health products.
Order processing
As soon as an order is received in your online shop, we process the order. Our team starts picking and packing on the same day – even during peak times or at weekends. This significantly reduces the delivery time and means you are always ready for action.
Delivery to the customer
As an experienced expert in fulfilment, we work with all common parcel service providers. This means we can always find the most favourable shipping option for you and get your goods to your customers as quickly as possible.
Integration
No matter which shop system you use, our interfaces transfer all of the relevant data to our ZENGER Info System at lightning speed, ensuring that you always have the information you need at your fingertips.
Reduced costs
Outsourcing your logistics process reduces your costs for storage, warehouse staff and software solutions. This frees up capital for other investments that will support your company’s growth.
Perfectly packaged
No matter what kind of products you sell, we’ll find a suitable and cost-effective packaging solution to suit your needs. If required, we can even provide climate-neutral packaging to protect the planet and reduce your start-up’s CO2 footprint.
”As a start-up, you are on the road and busy 24/7. Therefore, we were very happy to have found a professional logistics service provider like ZENGER. The connection went quickly and smoothly and we now have more time to focus on our growth.
Lukas Peto & Samuel Peto - Managing Directors
Tom Klein
Phone: +49 2237 6903 0
